Welcome to NSIteck your online store for professional audiovisual needs.

Return Policy

Our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to NSIteck within 7 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

You have the option of exchanging the item(s) or receiving a refund for the full amount (deducted bank fees) of the item purchased. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.

Please read all conditions below. If conditions are not met, NSIteck reserves the right to refuse the return.

Place the original package into a shipping carton.

Please do not place stickers or shipping labels on the original manufacturer’s package.

Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.

Items with timers must show less than 60 minutes of use. Items with shutter counters must show less than 50 exposures.

NSIteck is not responsible for personal data or items left in returned merchandise.

Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.

NSIteck is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.

No Return/Exchange On:

All consumable items (e.g., film, tapes, paper, bulbs, CD, DVDs, etc.) once unwrapped

Any computers built or modified by NSIteck customer's specifications

Special Order merchandise

Returning item to address:

Unit B, 9/F Kwai Wan Industrial Building

No.2 Wing Kin Road

Kwai Chung

New Territories

Hong Kong